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PRIVACY POLICY

Last Updated: February 20, 2025

Osstart AI Factory ("Osstart," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT
1.1. Personal Information:
  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Profile information
  • 1.2. Usage Data
  • Session information
  • Device information
  • Location data
  • Usage statistics
  • IP address and browser details
  • Operating system information
  • 1.3. User Content
  • Images and files you upload
  • Prompts and inputs provided to our AI systems
  • Generated content
  • Feedback and preferences
  • 2. DATA USAGE
    We use collected data for the following purposes:
  • Providing and maintaining our services
  • Product development and improvement
  • Customer support
  • Marketing activities
  • Analyzing usage patterns to enhance user experience
  • Personalizing content and recommendations
  • Detecting and preventing fraudulent or unauthorized activities
  • We process your data based on legitimate interests, contractual necessity, legal obligations, and with your consent where required by law.

    3. DATA SECURITY
  • Industry-standard security measures
  • Regular security audits
  • Encryption technologies
  • Access control
  • Staff training on data protection
  • Incident response protocols
  • While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your data transmitted over the internet or stored on our systems.

    4. DATA SHARING
    We do not share your data except in the following circumstances:
  • Legal requirements and obligations
  • With your explicit consent
  • With service providers and business partners
  • Corporate transactions (mergers, acquisitions, etc.)
  • To protect our rights, privacy, safety, or property
  • When we share data with third-party service providers, we ensure they use appropriate security measures to protect your information and comply with relevant data protection laws.

    5. YOUR RIGHTS
  • Access to your data
  • Request for correction
  • Request for deletion
  • Data portability
  • Restriction of processing
  • Objection to processing
  • Withdrawal of consent
  • To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe specified by applicable law.

    6. COOKIES
  • Essential cookies
  • Analytical cookies
  • Marketing cookies
  • Preference cookies
  • Social media cookies
  • You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our services.

    7. INTERNATIONAL TRANSFERS
  • Your data may be transferred to and processed in countries outside your country of residence
  • We implement appropriate safeguards for international transfers
  • We comply with applicable data transfer laws and regulations
  • When we transfer personal data outside the European Economic Area or Turkey, we ensure adequate protection through standard contractual clauses or other approved transfer mechanisms.

    8. DATA RETENTION
  • We retain personal data as long as necessary for the purposes described in this policy
  • We consider applicable legal requirements when determining retention periods
  • Some data may be retained for longer periods for legitimate business purposes
  • After the retention period expires, we securely delete or anonymize your personal data.

    9. CHILDREN'S PRIVACY
  • Our services are not intended for individuals under 18 years of age
  • We do not knowingly collect personal data from children
  • If we discover we have collected data from a child, we will delete it promptly
  • 10. CHANGES TO THIS POLICY
  • We may update this Privacy Policy from time to time
  • We will notify you of significant changes through our website or by email
  • Your continued use of our services after such changes constitutes acceptance of the updated policy
  • 11. CONTACT INFORMATION

    For questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@osstart.com.tr
  • Phone: +90 (540) 920 16 16
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